The Ghana Education Service (GES) has forwarded 347 salary arrears cases involving teachers recruited in 2024 to the Controller and Accountant-General’s Department (CAGD) for validation and payment.

The service says the cases were processed after it received complaints from affected teachers through a help desk established at its headquarters on September 8, 2026.

In a statement on Friday, 13 November, GES said it received 471 complaints during the one-month period ending 8 October.

Of the total, 347 were related to salary arrears, while 124 concerned teachers who had not received their staff identification numbers.

GES said all 347 salary arrears cases had been successfully processed and forwarded to CAGD.

For the staff ID complaints, the service said five had been successfully processed, and the affected teachers would receive their IDs in the coming weeks.

The remaining 119 cases, however, could not be verified because the individuals had no records in the GES database and their appointment letters could not be authenticated.

The service said regional directors had been asked to explain why the affected individuals were teaching in classrooms despite the absence of verifiable records.

GES assured teachers whose cases had been successfully processed that they would receive their salaries, including the outstanding arrears.

The Help Desk was established to receive individual complaints from the 2024 teacher recruits and address salary-related concerns.